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98bajee FAQ — Answers to All Your Questions

From opening an account to making a withdrawal — find detailed answers to every question you might have about using 98bajee, all in clear, straightforward English.

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Account Questions

Registration, Login & Profile

Signing up at 98bajee takes just 2–3 minutes. Simply enter your mobile number or email, create a password, and fill in a few basic details. Once your email is verified, you can deposit and start betting right away. KYC verification may be required before your first deposit.

No. Under 98bajee's rules, each person may only hold one account. If multiple accounts are detected, all of them may be temporarily suspended and any bonuses forfeited. If you believe a duplicate account was created by mistake, contact support immediately.

KYC (Know Your Customer) is the process of verifying your identity. 98bajee may request a photo of your national ID or passport. This is primarily to prevent fraud, combat money laundering, and keep your account secure. Once KYC is complete, you can make unlimited withdrawals.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and you'll receive an OTP. Verify with the OTP, then set your new password. Your new password must be at least 8 characters long and include at least one number.

You must be at least 18 years old to register an account on 98bajee. Your date of birth is required during sign-up and verified through KYC. Accounts found to belong to minors may be closed without prior notice.

Yes. You can change the language from your account settings. For Bangladeshi users, the currency is set to BDT by default. Contact support if you need to change your currency.

Yes. You can request to close your account at any time. Email support@98bajee.net and our team will process the request within 24 hours. Make sure to withdraw your balance before the account is deleted.

Changing your mobile number must be done through support for security reasons. Email support@98bajee.net with your new number and KYC documents. Once verified, the update will be completed within 48 hours.

Deposit-Related Questions

Payment Methods & Limits

98bajee currently supports deposits via Mobile Pay, Nagad, Rocket, Upay, and bank transfer. Mobile banking options are the fastest — your balance is typically updated within 5 minutes.

The minimum deposit is ৳200 and the daily maximum is ৳5,00,000. Mobile banking transactions are capped at ৳200–৳50,000 per transaction. Limits may vary for bank transfers.

Mobile banking deposits typically reflect within 5–10 minutes. If your balance hasn't updated after 15 minutes, contact support with a screenshot of the payment and your transaction ID. Our team will resolve the issue within 1 hour at most.

98bajee itself does not charge any deposit fees. However, transaction charges from Mobile Pay or Nagad may apply, as determined by each mobile banking provider's own policy.

Once a deposit has been processed, it cannot be reversed. If you deposited to the wrong account or encounter any other issue, contact support immediately. In some cases, a resolution may be possible through a special review.

Yes, 98bajee's deposit system is available 24 hours a day, 7 days a week. You can deposit via mobile banking at any time, on any day.

Yes! A welcome bonus is automatically credited on your first deposit. Visit the Promotions page for bonus amounts and terms. A minimum deposit is required to qualify.

Withdrawal FAQs

Withdrawals & Processing

Mobile banking withdrawals are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. Larger withdrawals may require additional verification.

The minimum withdrawal is ৳500 and the daily maximum is ৳2,00,000. Verified KYC accounts may be eligible for higher limits. All withdrawals are processed to the same payment method used for the deposit.

Withdrawals are typically rejected due to incomplete KYC, unmet bonus rollover requirements, or a pending account verification. The reason will be sent to you by email. Once the issue is resolved, you can resubmit your withdrawal request.

No, you must meet the specified rollover requirement before withdrawing a bonus. For example, a 5x rollover means you need to wager five times the bonus amount. Once the rollover is complete, both your winnings and the bonus can be withdrawn.

98bajee does not charge any withdrawal fees. However, your mobile banking provider's cash-out charges will apply, deducted according to their own policy.

No. Under 98bajee's security policy, withdrawals can only be made to a payment method registered in your own name. Sending funds to a third-party account is not permitted and may result in account suspension.

Bonuses & Promotions

Offers, Cashback & Rollover

When you register on 98bajee for the first time and make a qualifying deposit, the welcome bonus is automatically credited to your account — no separate code needed. Visit the Promotions page for full terms and conditions.

Rollover is the wagering requirement you must meet before withdrawing a bonus. For example, a ৳1,000 bonus with a 10x rollover means you need to place a total of ৳10,000 in bets. The bet amount counts toward the rollover regardless of the outcome.

98bajee regularly offers daily cashback, reload bonuses, and special event promotions. Check the Promotions page frequently and keep push notifications enabled so you never miss an offer.

A bonus may be cancelled if: it is claimed from multiple accounts, the bonus terms are violated, the rollover requirement is not met within the time limit, or fraud is suspected on the account. Play fairly and there's very little chance of your bonus being cancelled.

When someone signs up using your referral link or code and makes their first deposit, you'll receive a bonus. The referral bonus is credited to your account automatically. Find your referral link in the "Referral" section of your account.

Weekly cashback is automatically credited every Monday. Daily cashback is added to your account by 10:00 AM the following day. The amount is based on your total bets from the previous week or day.

There's a promo code field available during registration and when making a deposit. Enter your code and the corresponding offer will be activated automatically. Expired codes will not work.

Betting & Games

Sports, Casino & Live Betting

98bajee offers betting on 30+ sports, including cricket, football, tennis, badminton, kabaddi, and hockey. The most markets are available for Bangladesh and India cricket matches. Esports betting is also available.

Live betting lets you place bets at real-time odds while a match is in progress. Odds update after every ball, goal, or point, so you need to act fast as they change constantly. You can even bet while watching the live stream.

A bet may be cancelled if a match is called off, the venue changes, or a technical error occurs. In any such case, the full stake is refunded.

An accumulator bet lets you combine multiple matches into a single bet, with all odds multiplied together. For example, betting on 3 matches at odds of 2.0, 1.8, and 2.2 gives you total odds of 2 × 1.8 × 2.2 = 7.92. Lose any one leg and the entire bet is lost — but win them all and the payout is significantly higher.

All casino games on 98bajee come from licensed software providers and are RNG (Random Number Generator) certified. Results are completely random and cannot be manipulated by anyone.

Sports Betting minimum is ৳50 and the maximum is ৳50,000 per bet. Casino game limits vary by game. High rollers can contact support to request higher limits.

Yes, Cash Out is available on selected matches and markets. You can settle your bet at its current value before the match ends. The Cash Out button will appear on your bet slip when the option is active.

98bajee's Live Casino features tables with Bengali-speaking dealers, specifically for Bangladeshi players. Use the filter in the Live Casino section to find Bengali tables.

Security FAQs

Account Security & Privacy

Yes, 98bajee operates under an international gaming license. All transactions are secured with 256-bit SSL encryption, and our platform undergoes regular third-party security audits.

Go to Account Settings and open the "Security" tab to find the 2FA option. You can enable OTP-based 2FA using your mobile number. Once 2FA is active, you'll need to enter an OTP every time you log in.

Email us immediately at support@98bajee.net or reach out via live chat. Our security team will temporarily lock your account and launch an investigation. Change your password right away and contact your bank as well.

No. 98bajee never sells or shares your personal information with third parties. Your data is used solely for legal compliance or payment processing purposes. Read our Privacy Policy for full details.

98bajee will never ask for your password, OTP, or banking details by phone or message. Only trust emails from the 98bajee.net domain. If anyone else claims to be from 98bajee, report it to us immediately.

Yes. If a login is detected from a new device or an unfamiliar location, an alert is sent via SMS and email to your registered contact. If you receive such a notification, change your password immediately.

Technical Issues

App, Browser & Connection

Yes, 98bajee is available as an app on both Android and iOS. You can find the APK or App Store link on the official website. Downloading from third-party sources is not safe.

Clear your browser's cache and cookies, then refresh the page. Try a different browser or use incognito mode. Switch between mobile data and Wi-Fi to see if that helps. If the problem persists, send a screenshot to support.

To access live streaming, you must have a balance in your account or an active bet on that event. A minimum internet speed of 5 Mbps is recommended. Make sure JavaScript and HTML5 are enabled in your browser.

Once you receive a confirmation after submitting a bet, the bet is confirmed. Even if the page crashes, your bet is saved on the server. Log in and check your "Bet History" to verify. If you didn't receive a confirmation, contact support.

The best performance is achieved on the latest versions of Google Chrome and Mozilla Firefox. Safari and Edge are also supported. Some features may not work on older browser versions, so keep yours up to date.

What Makes Our Platform Stand Out

Every feature is designed to make the experience smoother and more enjoyable for Bangladeshi players.

Full Support in Bengali

Website, app, and customer service — all in Bengali. Bet without any language barrier and get help in your native language whenever you need it.

Instant Payments

Deposit in minutes with Mobile Pay, Nagad, or Rocket. Withdrawals are processed just as quickly. Stop worrying about your money and focus on the game.

Live Streaming

Watch cricket, football, and hundreds of other matches live. Bet as the action unfolds — the thrill is twice as good.

24/7 Customer Care

Day or night, our support team is always ready to help. Reach us directly via live chat or email.

Mobile-First Design

Place bets from anywhere on your smartphone. Whether via the app or mobile site, both are equally fast and easy to use.

Competitive Odds

We continuously update our odds to ensure you get the best rates on the market. Better odds mean higher returns on the same bet.


Didn't Find Your Answer? Let Us Know

The 98bajee support team is always ready to help. Don't hesitate to reach out whenever you need assistance.

Live Chat
Click the chat icon at the bottom right of the site. Average response time is under 3 minutes.
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Email Support
Email us at support@98bajee.net. The more detail you provide about your issue, the faster we can resolve it.
Response Time: 1–4 Hours
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